FAQ's

1.How does the etune process work?

Once the tune is purchased, you will recieve a confirmation email that has some required info, from there we will get you a base map and start working on the tune from there. With each map that is sent you will be asked to provide specific datalogs which will give us the data we need to correctly dial in your tune.

2. How long does it take to get a base map after purchase.

Typically 1-3 business days after purchase the base map will be sent out. Business days are Mon-Fri.

3. Will I have to take datalogs on the stock tune, or my current tune before we can start tuning?

Typically the only logs that will be taken, will be on a Freektune map so that we can ensure the proper tune is on the vehicle for your mods. From there we can start dialing in the tune

4. How long does the tune process take?

A typical e-tune takes 4-8 revisions, and is normally completed in under 1 month. Some big turbo, and exotic setups may take a few more revision's to get dialed in.

5. What happens if I add or change mods while we are tuning or when we are done tuning?

Adding mods while tuning will need specific adjustments made and a re-tune fee of $75 will be charged.

6. I purchased a vehicle with one of your tunes on it and need a new tune due to adding mods. Can I purchase the touch up tune or is it a new tune?

You would be required to purchase a new tune. The touch up tune rate is for the original purchaser of the tune only.

7. Why are tunes listed as out of stock

We try to keep a manageable work load, so if the tune is listed out of stock, we will restock and make them available as we finish up other tunes, which is typically each day

8. Are your tunes load or boost based?

We use a hybrid tuning logic, which uses both boost and load as a TQ limiter. In hot temps, boost is typically the limiter, and cold temps, load is the limiter. This keeps your turbo from being over worked in the summer months, and keeps tq limited for safety in the winter months, and is by far the best over all tuning logic for both the Ford and Mazda platforms.

9. What is Knock Retard  (ignition correction in Ford's), and should I be concerned

Knock retard is when the PCM detects detonation. All internal combustion engines have detonation. Knock retard is the amount of spark advance the PCM removes to stay below the detonation threshold. The PCM is very fast at detecting knock and I keep the knock sensor set at the most sensitive settings. I also have it set to pull twice as much timing as knock is detected. so when you see kr of 2.0. then PCM was only needing to pull 1* of timing.

In the stock PCM logic, vehicles constantly push to the point of sensing knock, as this is where you can safely run the most amount of spark advance. Doing this provides the best amount of power and fuel economy as that is where the engine is most efficient for the fuel that is being burned. It is common too see kr at part throttle and it serves as no harm as long as the engine isn't heavily loaded. If you are cruising and happen to glance at the AP and a high number is registered on the high/low of the AP, it is generally noise picked up by the knock sensor and of no concern. A general rule of thumb is kr of up to 2.0 is perfectly acceptable at wot (wide open throttle/heavy load), but  you want it as clean as possible.

10. What Spark plugs should I run?

The best answer for this is to read your spark plugs. However if you are stock or moderately modded, or do mostly street driving, you will want to use stock heat range plugs. If you are heavily modded or making more than 75hp over stock when tuned you will want one step colder (NGK6510 for Mazdas, Ford ecoboost) NGK is the recommended spark plug brand of Freektune. They provide the most consistent results.

11. What is the difference between the OTS plus map and a full tune.

The OTS plus map is a custom base map and a single revision to get the tune touched up beyond the base map. The full custom tune is a custom base map several revisions to get the car 100% dialed in for your current mods.


How do I contact Freektune

Do not contact unless you have read the questions listed above. If it is a question listed above we will send the link back to this page. Email is best method of contact - Freektune@gmail.com


 

 

 

 

 

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